All orders placed on our Platform "PERNIA MOIN QURESHI" shall be prepaid and final. The Platform shall not accept returns, exchanges, or cancellations except in cases where the product delivered is defective or damaged at the time of delivery, subject to verification by the Platform.
Refunds arising from defective products shall be adjusted as store credit/store coupon.
Items must be clean and wearable. We inspect each item carefully to guarantee quality, authenticity and condition. Each item is categorized as Pristine, Excellent, Very Good, Good, Fair or As Is.
Items are new.
Fashion items include tags, box and dust bag. Jewelry items include box and/or pouch and may or may not include tags.
Items are like new, without tags.
Fashion items are clearly unused. Jewelry may have been lightly handled. Tags are not attached and boxes or dust bags may not be included.
Items show minor sign(s) of wear.
Clothing and shoes may show wear such as light markings or fading. Handbags and accessories may show wear such as lightly worn corners, light scratches and interior wear. Jewelry may show wear such as minor scratches, nicks and/or dents.
Items show moderate sign(s) of wear.
Clothing and shoes may show wear such as moderate markings or creasing. Handbags and accessories may show wear such as worn corners, moderate scratches and interior wear. Jewelry may show wear such as moderate scratches, nicks and/or dents.
Items show heavy sign(s) of wear.
Clothing may show wear such as seam splitting or missing embellishments. Shoes may show wear such as discoloration or heavy scuffs. Handbags and accessories may show wear such as heavily worn corners, scratches and interior wear.
Fashion items show extensive sign(s) of wear and may require repair. Jewelry items require repair.
Items show signs of wear such as heavily worn corners or discoloration. Items may have elements that require repair, such as broken hardware or small holes or tears.
*Many of our items come with original tags, boxes, dust bags and authenticity cards. When these are available, they will be mentioned in the item description.
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